Privacy Policy
DebtOut (“Company”, “we”, “us”, “our”) is committed to protecting the privacy of its users and clients (“User”, “Client”, “you”). This Privacy Policy explains how we collect, use, store, process, and disclose personal data when you access our website or avail our debt resolution services.
By using this website or engaging our services, you consent to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
a. Personal Information
We may collect the following personal data:
• Name, age, gender
• Mobile number, email address, postal address
• PAN, Aadhaar (only where legally required or voluntarily provided)
• Employment and income details
• Bank account details (for settlement purposes only)
b. Financial & Debt Information
We may collect financial information including:
• Loan account details
• Creditor names and outstanding balances
• Credit card and BNPL information
• Settlement history and payment records
Purpose of Data Collection
We collect and process personal data strictly for the following purposes:
• Assessing debt settlement eligibility
• Negotiating with creditors on your behalf
• Communicating settlement offers and updates
• Compliance with legal and regulatory requirements
• Improving website performance and service quality
DebtOut does not sell or rent personal data to third parties.
Legal Basis for Processing
Personal data is processed based on:
• User consent
• Performance of a contract (service agreement)
• Legal obligations under Indian law
• Legitimate business interests
Sharing of Information
Your data may be shared only when necessary, with:
• Creditors and financial institutions for settlement purposes
• Empaneled lawyers or consultants (if applicable)
• Payment processors and special account providers
• Government or regulatory authorities when required by law
All such sharing is done strictly on a need-to-know basis and subject to confidentiality obligations.
Data Security
We implement reasonable security practices including:
• Restricted access to sensitive data
• Secure servers and encrypted communications
• Internal confidentiality protocols
However, no system is completely secure. DebtOut shall not be liable for unauthorized access caused by events beyond its reasonable control.
Data Retention
• Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected or as required by law.
• Upon completion or termination of services, data may be archived for legal and compliance purposes.
User Rights
Subject to applicable law, you may:
• Request access to your personal data
• Request correction of inaccurate data
• Withdraw consent (subject to contractual obligations)
• Request data deletion, where legally permissible
Such requests may be denied where retention is required by law or contractual necessity.
Cookies & Tracking
The website may use cookies to improve user experience. You may disable cookies through your browser settings; however, certain features may not function properly.
Third-Party Links
Our website may contain links to third-party websites. DebtOut is not responsible for the privacy practices or content of such websites.
Children’s Data
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
Changes to This Privacy Policy
DebtOut reserves the right to update this Privacy Policy at any time. Continued use of the website or services after changes constitutes acceptance of the revised Policy.
Governing Law
This Privacy Policy shall be governed by the laws of India, and the courts at Delhi shall have exclusive jurisdiction.
